Human‑led vulnerability operations for multi‑source chaos

Most orgs have many sources of vulns—Qualys/Tenable, SAST/DAST, cloud/container scans, threat intel feeds, red‑team/bug bounty, pen test reports. Findings are fired into Jira/SNOW and sprayed across many assignees with different SLO/SLA clocks by severity/priority. Duplicates, false positives and unclear ownership create drag and missed SLOs.

Normalize & de‑dupe Route to the right owner Track SLO clocks by severity Empathetic follow‑ups, not bots

What we fix

  • Unify intake from scanners, threat intel, red teams, bug bounty and audits
  • Map each finding to the right product team/assignee and severity SLO
  • De‑duplication, false‑positive curation, and closure‑kit enrichment
  • Run the Control Tower™: human TPMs drive ETAs, keep SLO timers honest and escalate calmly
  • Time‑boxed risk exceptions with return‑to‑green plans

Outcomes

  • On‑SLO% improves per severity and overall
  • MTTR drops while staying within each severity’s SLO window
  • Aging backlog burns down (and stays down) despite new intake
  • Single, human‑readable dashboard with source→team→status drill‑downs
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